Terms & Conditions

Shipping Policy

At PretByRameen, we strive to ensure a smooth and timely delivery experience for all our customers. Please review our shipping guidelines below:

Order Processing:

Our business days are Monday through Friday. We are closed on weekends (Saturday and Sunday) and observe major public holidays in Pakistan.
Orders placed on Friday, Saturday, or Sunday will begin processing on the following Monday.

Processing times for standard orders are typically between 3-5 business days.

Embroidered Items:

Please note that embroidered items require an additional 3-5 business days for processing, extending the overall delivery timeline.

Shipping Times:

Shipping times depend on your location and the selected shipping option during checkout.
Once processed, orders will be shipped according to the chosen shipping method.

Domestic Shipping Options:

Standard Shipping: 5-8 business days after processing.

We are committed to delivering your orders efficiently. If you have any questions regarding your shipment, feel free to contact our customer service team.

Payment Options

We currently offer Cash on Delivery (COD) for your convenience.

Order Delivery

Standard delivery time is 3-7 business days after order confirmation.
For any further assistance, please contact us via phone or WhatsApp on .

Return and Exchange Policy

We operate under a no-return policy. Items purchased cannot be returned unless they are found to be defective or have a size issue.
For returns due to size issues, a full refund will be provided in the form of a voucher, which can be used for future online purchases.

Exchange Policy:

You may exchange any item purchased from our E-Store within 7 days of receipt.
Items must be unworn, unaltered, unwashed, and in original packaging with the invoice included.

Shipping Coverage:

We currently offer shipping across Pakistan.

Physical Store:

We currently do not have a physical store. Stay updated for any future developments!

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